Contact Support

For help with HideCut, email:

[email protected]

Please include a short description of the issue, your iPhone model, iOS version, and the HideCut app version if possible.

What We Can Help With

• Photo library permission questions.
• Importing chat screenshots from Photos or the clipboard.
• Message area detection or manual selection issues.
• Redaction, cropping, collage, or long screenshot stitching questions.
• Exporting, saving, or sharing edited images.
• In-app purchase or HideCut Pro access questions.
• Privacy questions about how HideCut handles screenshots and image metadata.

Privacy

HideCut processes chat screenshots, recognition results, crop areas, redaction edits, collage layouts, and exports on your device. Screenshots and editing data are not uploaded to HideCut servers.

Exported images are designed to remove EXIF and location metadata when saved or shared.

Privacy Policy: HideCut Privacy Policy

Response Time

Support emails are reviewed as soon as possible. Response times may vary, especially during launch periods.

Last Updated

June 8, 2026