Overview

"Email Stat Filtering focuses on contact-level analytics in Scalendo. Sub-accounts can filter contacts by email performance" to understand engagement and take action.

Important: This feature is "available only for Scalendo Email sub‑accounts."

Key Benefits

• Targeted engagement: Create segments using real metrics like Opened/Clicked for customized follow-ups
• List hygiene: Quickly identify Bounced/Complained/Failed contacts to maintain sender reputation
• Flexible time windows: Use date filters to analyze performance within specific periods
• Sending type control: Filter by Bulk, Campaign, or Workflow to isolate performance sources

Step-by-Step Process

1. Access your sub-account and navigate to Settings → Email Services → Email Analytics
2. Review available Email Metrics (Sent, Delivered, Opened, Clicked, Complained, Bounced, Unsubscribed, Failed)
3. Set a Date Range for your analysis window
4. Click Filters and select Email Source type (Campaign, Workflow, or Bulk Request)
5. Choose a specific Email Source Name — selecting this is required to return results
6. Click a metric box (e.g., delivered) to open the matching contact list
7. Adjust pagination (20/50/100), date range, and refresh as needed
8. Click any contact to access detailed records

FAQ Highlights

• Multiple campaigns? You can select all or individual source names
• Opens/clicks tracking: These metrics require link or open tracking enabled