Overview

A Location ID serves as a unique identifier for each sub-account within an agency account. This identifier helps support teams troubleshoot issues more effectively by pinpointing the specific client account in question.

Security Note: "Please do not share the location ID outside of your organization."

Option 1: From Business Profile

Follow these steps to locate the ID through the settings interface:

1. Navigate to the Sub-Account Dashboard and select Settings in the lower right corner
2. Click Business Profile in the left navigation menu
3. The Location ID will be displayed on this page

Option 2: From the URL (Fastest Method)

This method requires no additional navigation:

1. Access the client's sub-account
2. Examine the browser's address bar
3. Locate the value appearing after /location/ or within the locationId= parameter
4. That value is your Location ID

Example URL:

https://app.../v2/location/abc123XYZ/dashboard

In this example, abc123XYZ represents the Location ID.

Tip: "Finding the Location ID from the URL is often the fastest method since you do not need to navigate to Settings > Business Profile."