Scalendo's Voice AI Chat Widget is a browser-based voice communication tool that allows website visitors to interact with AI agents through real-time voice conversations.

What It Does

The widget enables visitors to have voice conversations directly in the chat interface without requiring phone numbers or app downloads. Users click a microphone icon to initiate sessions and can mute or unmute the session as needed.

Main Setup Steps

1. Enable the feature in Settings > Labs
2. Configure the widget in Sites > Chat Widgets by selecting Voice AI Agent type
3. Name your agent (e.g., "Sales Assistant")
4. Copy and embed the script code on your website

Security Features

The system includes reCAPTCHA protection to prevent misuse from rapid connection attempts, automatic call recording notices, and built-in browser permission protocols.

Limitations

Call transfer and recording aren't currently supported. You must complete Voice AI agent setup before creating the widget.

Use Cases

Visitors provide information verbally, which the system stores automatically in your CRM for lead capture.