This article guides users through upgrading their Voice AI agents to access improved functionality.

What's New:

The upgrade delivers smarter call handling, better voice quality, and improved stability for automated calling systems.

Important Caveat:

The upgrade is permanent and requires users to review and adjust prompts afterward. The portal recommends duplicating agents before upgrading.

Upgrade Process:

Users access AI Agents > Voice AI tab, select their agent, and click the upgrade button to confirm the transition.

Post-Upgrade:

Testing is essential. Users should run sample calls to verify tone, clarity, and response accuracy, then optimize prompts as needed.

FAQ Highlights:

• The upgrade doesn't incur additional costs
• Individual agents must be upgraded separately
• Upgraded agents display a green badge in the agent list

Related Resources:

The article links to guides on creating agents, testing, and appointment booking features.