This guide explains how to subscribe to Scalendo's Premium Support feature, which is available after completing 90 days as a customer. The service provides "priority access to technical help, expert advice, and dedicated support channels."
Premium Support includes several advantages:
Users can activate Premium Support through the Add-Ons section of their agency dashboard. The service costs either $500/month or offers annual billing with a $1,000 savings. After subscribing, customers establish a dedicated Slack channel by providing a custom name, preferred contact times, and specific support needs.
The program includes quarterly business reviews that provide "data-driven feedback and recommendations to help optimize performance and drive agency growth," plus direct access to support specialists through a private Slack workspace.
Subscribers can cancel or modify their Premium Support subscription anytime through billing settings, with access ending at the conclusion of the current billing cycle.