This guide explains how to utilize Conversation AI features within Scalendo's mobile application (v3.71 or later).
Suggestive Mode
The system delivers AI-based suggestions for new messages on supported channels, allowing users to quickly send or edit recommendations before delivery.
Auto Pilot Mode
This feature automatically generates and sends responses to incoming message queries without manual intervention.
Feedback and Bot Training
Users can provide feedback on auto-generated responses to continually improve the AI bot's performance.
The feature is available on Scalendo and Scalendo from version 3.71 onward. WhiteLabel users must request an update to access this functionality.
Refer to related articles covering Conversation AI setup, advanced settings, and mobile app updates.