Article Title

How to find your Affiliate Customers and Commission in your Affiliate Portal

Body Content Summary

This support article guides Scalendo affiliates through locating their referred customers and earned commissions within the affiliate portal system.

Main Sections

Accessing the Affiliate Dashboard:

The guide instructs users to log into Scalendo and navigate to the Affiliate Portal to reach their dashboard, where they can manage referral information.

Referrals Tab Overview:

The referrals page displays all referred customers organized by status:

• Leads: "Customers who filled out the first part of the Scalendo sign-up form but did not complete the form"
• Free/Trial: Referral customers currently in trial periods with active accounts
• Paying & Cancelled: Active subscription customers and those no longer subscribed

Super Charged SaaS Campaign:

Customers upgrading to the $497/month Pro plan are moved to a separate campaign view. Users must click "View another Campaign" to see these referrals and associated commissions.

Rewards Tab:

The Rewards section displays earned commissions, with SaaS plan commissions appearing in the separate campaign dashboard.

FAQ Note:

The article clarifies that existing customers referred to Scalendo Pro become "split customers" and won't appear in referrals listings, though commission details will display in the Rewards tab.