Your feedback is the whole reason the beta exists - it's what will turn a rough early app into something truly special. This page covers how to send it and how to make it as useful as possible.

The main way: in-app, through Chester

The best place to send feedback is right inside the app, through Chester — our in-app assistant. It takes a few taps and makes sure your feedback lands with us properly tagged and ready to action.

1. Once you’ve set up your Chest pension, you’ll see the following dashboard. Here, just tap your profile picture (top corner).

   

2. Tap Contact us.

   

3. Open Chester and tap "I'm a beta tester."

   

4. Pick the type of feedback you're sending:

   • Bug - something's broken or not working as expected.
   • General feedback - a thought, reaction, or anything that struck you.
   • Feature request - something you wish Chest did.

   

5. Tap “Submit ticket” - and please complete the ticket form with as much info as possible

If you're stuck or it doesn't fit a form

If something's gone wrong and you can't get into the app, or you've got something that doesn't fit neatly into bug / feedback / feature request, just send us an email at [email protected].

What makes feedback genuinely useful

You don't need to write an essay - a single honest sentence is worth a lot. But if you want to make your feedback as useful as possible, a few things help:

• Tell us what you were doing. "I was trying to set up a saving rule when…" gives us far more to work with than "it didn't work."
• Say what you expected vs. what happened. The gap between the two is usually where the real insight is.
• First reactions are gold. If something confused you for a second before you figured it out — tell us. We can't see those moments, and they're often where new users drop off.
• Don't self-edit. If it feels too small to mention, mention it anyway. The little frustrations are exactly what we want to smooth out.
• Screenshots help for bugs. If something looks wrong, a quick screenshot saves us a lot of guessing.

There's no such thing as feedback that's too minor or too blunt here. Honest beats polite every time.