About project

Conducted a comprehensive product teardown of IRCTC Rail Connect, analyzing market position, user behavior, KPIs, and competitive landscape to identify growth and optimization opportunities.

Proposed a data-driven roadmap focused on improving booking completion, payment success rates, and overall user experience to drive measurable revenue and operational impact.

Action items

• Simplify onboarding and navigation to reduce the learning curve for new users.
• Improve performance and stability for large teams and file-heavy collaboration.
• Redesign notification management to minimize overload and enhance user focus.

Documents

https://docs.google.com/presentation/d/1iyCH5qQH_NMMib37d8pqjI4WYXVV7jF5/edit?usp=sharing&ouid=104011989775057647047&rtpof=true&sd=true