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SERVICES
Product Design Design Systems Illustration Documentation
INDUSTRIES
Digital Health Telemedicine
DATE
June 2020 → October 2021
As Knok’s first full-time designer, I was tasked with transforming a patchwork of freelance design work into a unified, scalable system for a rapidly growing telehealth platform. Over 16 months, I consolidated and elevated the product’s visual language, built a robust design system, and designed seamless experiences for patients, doctors, and administrators - enabling Knok to deliver high-quality digital healthcare at scale.
Knok’s platform had grown quickly, powered by freelancers and rapid iteration. This led to inconsistencies in branding, UI patterns, and user experience across patient, doctor, and admin interfaces. My challenge was to create a unified design foundation that could scale with Knok’s ambitious growth, support new features, and deliver a world-class telemedicine experience for all users.
Knok offers an all-in-one digital health platform, enabling:
to easily book and join video consultations, manage appointments, and receive care from anywhere.
to view schedules, conduct secure video consultations, access patient info, and record notes in real time.
to manage schedules, monitor appointments, and oversee operational efficiency.
to integrate with Knok’s white-label, API-driven platform for tailored patient journeys and data-driven care.