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The rep's inbox turned into a deal-driving cockpit. Inbox Copilot prioritizes messages by deal importance, drafts follow-ups with full deal context, surfaces buying signals as they happen, and coordinates the team — all without leaving Gmail or Outlook. This is where reps win the follow-up game.
Primary Job: Win the Follow-Up Game · Plan: $29/mo
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The one-paragraph summary
Inbox Copilot turns the rep's email inbox into a prioritized, intelligent workspace. Instead of a chronological dump of emails, the rep sees the 5 messages that actually matter for revenue at the top — prospects who replied, deals in flight, signals worth acting on. Smart Compose drafts contextual replies using the entire deal history. Smart Follow-Ups catches commitments the rep made and prompts them before the moment passes. Interest Detection stacks signals across channels so the rep knows when a prospect is hot.
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Problems it solves: Prioritization (sort by deal importance, not arrival time) · Execution Gap (never miss the moment) · Fragmentation (full deal context in the inbox, not buried across 7 tools).
How Mixmax Intelligence powers it: it categorizes and prioritizes, drafts contextual replies, optimizes send timing, and pulls deal context for every interaction.
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Where features live in the UI
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Mixmax Sidebar → The right rail inside Gmail (or the Outlook add-in). Shows engagement score, deal context, sequence status, CRM record, and stakeholder map for every conversation.
Smart Inbox / To-Dos → The top tabs in Gmail when Mixmax is active. Categories include Prospect Replies, Internal, Updates, and more (configurable).
Smart Compose → Sparkle icon in any compose toolbar, or keyboard shortcut.
Smart Follow-Ups → Inbox banner / sidebar surface when a commitment is detected.
Interest Detection alerts → Real-time notifications in Gmail and (optionally) Slack.
Sidechat → Team coordination panel inside Gmail (Gmail only — not yet in Outlook).
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Every feature, every click
What it does: Detects when the rep makes a commitment ("I'll send you the ROI model by Friday") or a prospect's reply requires action, and surfaces a reminder before the moment passes. Mixmax Intelligence reads the conversation and drafts the follow-up if asked.
Step-by-step clicks: