Operations & Business Transformation Leader | ERP/CRM, KPIs, BI & Applied AI

I help companies turn operational chaos into measurable business systems.

I bring 14+ years of experience leading operations, business transformation, ERP/CRM workflows, KPI systems, BI dashboards, financial planning, cost reduction and cross-functional execution.

My work sits at the intersection of Operations + Applied AI + Business Systems + Digital Transformation + Growth/Product Strategy. I build operating models, workflows and decision systems that turn complexity into visibility, execution and measurable business impact.

Core proof

• Scaled annual revenue from MXN $800K to MXN $24M.
• Reduced operating costs by 35%.
• Built internal ERP/CRM systems that saved MXN $2M+ in software costs.
• Designed 25+ KPI dashboards across sales, production, purchasing, inventory, collections, customer service and operations.
• Supported customer base growth to 20,000+ clients.
• Led cross-functional operations across finance, production, logistics, purchasing, inventory and customer workflows.
• Built AI-assisted workflows for data extraction, job-market intelligence, forecasting, product strategy and business systems.

What I do

Operations & Business Transformation

I turn fragmented operations into measurable systems with clear KPIs, ownership, workflows and execution cadence.

ERP/CRM & Business Systems

I design practical systems that help teams manage sales, production, inventory, purchasing, collections, service and management decisions.

Applied AI for Business