Welcome to Just a Simple PDF Converter Support! Need help? We're here to assist you.
1. How do I convert a PDF to JPG or PNG? Open the app, select "PDF → JPG" or "PDF → PNG", tap to select your PDF file, then tap "Convert Now".
2. How do I merge multiple PDFs? Select "Merge PDFs", tap to add your PDF files one by one or drag & drop them, then tap "Convert Now".
3. How do I restore my purchase? Since this is a paid app, your purchase is tied to your Apple ID. Simply reinstall the app and your access will be restored automatically.
4. My converted file looks different than expected. What should I do? Try restarting the app. If the issue persists, please contact us with details about the file type and conversion you were attempting.
5. Does the app work offline? Yes! All conversions happen locally on your device. Your files never leave your device.
6. I'm getting an error during conversion. What should I do? Try restarting the app or reinstalling. Make sure the file is not corrupted. If the issue persists, contact support.
If you need further help, please email us at: [email protected]
We typically respond within 24 hours.
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Thank you for using Just a Simple PDF Converter!