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This portfolio documents the financial controls, systems, and operational infrastructure I modernized as the sole operations practitioner of a $25M multi‑department dealership. Each case study outlines the legacy problem, the updated workflow I implemented, and the measurable operational impact.

I approach this the way I'd approach any structured writeup: define the problem, document the method, show the data, and state the result plainly.

Case Study 1: ACH Disbursement & Financial Controls

Fraud-prevention system design | $3M+ in documented annual disbursement volume | Zero fraud incidents

Overview

As the sole operations practitioner for a $25M multi‑department dealership, I modernized and now manage the full disbursement and fraud‑control infrastructure governing all outgoing company payments — vendor, utility, operational, and payroll — replacing outdated manual processes with structured, documented financial controls.

$3M+ — Annual payroll, vendor & utility disbursements (2025) $250K — Daily authorization ceiling 0 — Fraud incidents across tenure

The Challenge

Before I built the current system, outgoing payments were processed manually by paper check with no standardized approval trail, no fraud-detection layer, and no consistent reconciliation cadence. This created exposure on two fronts: processing was slow and error-prone, and the company had no structural defense against check fraud or unauthorized disbursements — a material risk given the volume of funds moving through the business.

What I Modernized

• Implemented an ACH disbursement workflow to replace outdated manual check writing, reducing processing time and error risk
• Added a Positive Pay verification layer to strengthen fraud‑prevention controls
• Established structured daily reconciliation and deposit procedures to replace inconsistent legacy practices
• Separately authorize and process ACH payments for inventory and floorplan financing through the dealership's flooring line (COMS / Wells Fargo), maintaining compliance with line-of-credit terms
• Authorized and executed disbursements up to $250,000/day as primary banking liaison for payroll, ACH, and wire transactions

Process Flow