Welcome to Klarr Support

Have a question or found a bug? Get in touch and we'll help.

Contact us at: [email protected]

We aim to respond within 1-2 business days.

Frequently Asked Questions

How do I import a bank statement? Tap the Import tab, then tap the upload area and select your CSV, PDF, or Excel file from your device.

How does cloud backup work? When you are signed in, Klarr automatically keeps an encrypted backup of your data in your private account. This lets you restore everything if you switch devices. To stop backups, sign out from Settings. Note: signing out will also remove your data from this device.

Is my financial data safe? Yes. Your data is stored locally on your device and protected by iOS encryption. When signed in, a backup is kept in your private encrypted account - no one else can access it.

How do I export my data? Go to Settings - Export to download your transactions as a CSV or PDF at any time.

How do I remove my data? Sign out from Settings to end your session and clear all data from this device. Deleting the app also removes all on-device data. To request full account and data deletion, contact us at the email above.

Which file formats are supported? CSV, PDF, XLSX, and XLS files from any bank are supported.