Comment Management in Social Planner allows you to view and respond to comments from your posts, all in one dashboard. The feature enables engagement directly within the platform rather than switching between social networks.
Important Note: Only comments from posts published via Social Planner are supported. Comments on natively published posts won't appear. Support for additional platforms is in development.
The feature offers four primary advantages:
Users can respond to top-level comments while preserving author names, emojis, and GIFs for authentic appearance.
Quick likes signal appreciation and contribute to engagement metrics on Facebook.
Multi-person conversations remain organized through nested reply structures.
The Latest view shows recent activity, while Top view displays most relevant comments according to platform algorithms.
Tagging Pages or profiles occurs by typing "@" plus minimum three characters.