Effective: November 13, 2025
Manatal engages certain third-party service providers (“Sub-processors”) to support the delivery, operation, and improvement of our services. These Sub-processors may process Customer Personal Data on Manatal’s behalf as part of their service responsibilities.
Each Sub-processor performs specific functions that require limited access to Customer Personal Data necessary to provide their services. Manatal reviews the security and privacy practices of all Sub-processors to ensure they meet appropriate standards.
The list below identifies the third-party Sub-processors currently authorized to process Customer Personal Data on Manatal’s behalf.
| 🏢 Sub-Processor | ⚙️ Purpose of Processing | 🌍 Location |
|---|---|---|
| Atatus | Performance and error monitoring | Global |
| Aircall | Voice call and call recording system for customer communication | EU / US |
| Amazon Web Services (AWS) | Cloud hosting and storage infrastructure | US |
| APIDeck | Unified API platform for integrations | EU / US |
| BrightData | Web data enrichment | Global |
| Calendly | Meeting scheduling | US / EU |
| Chartmogul | Subscription analytics | EU |
| Cloudflare | CDN, DDoS protection, and edge caching | Global |
| Datadog | Infrastructure and performance monitoring | Global |
| FeatureOS | Customer feedback and feature requests | US |
| Google Analytics | Website analytics | EU |
| Google Cloud Platform | Leverage Gemini LLM for AI features | US |
| Google Workspace | Business communication and document storage | Global |
| Hubspot | CRM and marketing automation | US / EU |
| Intercom | Customer support and chat platform | EU / US |
| Livestorm | Webinar and event hosting | EU |
| Mailgun | Transactional email delivery | US / EU |
| MongoDB | Database platform for customer and application data | US |
| Persona | Identity verification (KYC) | US |
| Retool | Internal admin dashboard platform | US / EU |
| Rewardful | Affiliate and referral tracking | US |
| RocketReach | Lead enrichment and contact lookup for sales/marketing outreach | US |
| Rupt.dev | Account sharing prevention and monitoring. | EU / US |
| SatisMeter | NPS and feedback surveys | EU |
| Segment | Analytics and user tracking | EU |
| Sendgrid | Email delivery and notifications | US |
| Sentry | Application error tracking | US / EU |
| Slack | Team communication and limited customer data sharing | US / EU |
| Stripe | Payment processing and billing | Global |
| Twilio | SMS message delivery, and Communication infrastructure | US / EU |
| Userguiding | In-app product onboarding | EU / US |
| Vanta | Security and compliance automation | US |
| Vizzly | Data visualization and analytics | EU |