📅 Meeting Coordination & Calendar ManagementMulti-Time Zone Operations Case Study

🔍 Project Context A simulated administrative scenario for a software consulting firm with distributed teams across New York, London, and Singapore — experiencing frequent scheduling conflicts, double-bookings, and last-minute rescheduling that impacted internal efficiency and client satisfaction.

❓ The Problem

• No standardized scheduling framework across EST, GMT, and SGT timezones
• Overlapping calendars with unclear availability
• Excessive manual coordination causing operational bottlenecks
• Reduced capacity for strategic, high-value work

⚙️ The Process Designed a structured calendar and meeting management system built around 4 core principles:

• Centralized calendar ownership
• Standardized meeting types
• Clear cross-region working-hour boundaries
• Time zone normalization

Workflow: Calendar Audit & Cleanup → Working Hours & Overlap Definition → Meeting Type Classification → Scheduling Automation Setup → Documentation & Validation

Tools used: Google Calendar · Calendly · World Time Buddy · Google Docs

📊 The Outcome