Overview

The "Allow Multiple Opportunity" feature enables workflows to process multiple opportunities associated with a single contact independently. Rather than limiting workflow execution to only the most recent opportunity, this toggle allows "each opportunity associated with a contact will enter the workflow as a separate execution."

Setting Name

Allow Multiple Opportunity

Setting Description

When activated, the toggle delivers two key behaviors:

• Each opportunity-contact pairing receives its own distinct workflow execution
• Opportunity updates continue the workflow from its current stage rather than restarting it, with updated values applied going forward

Configuration Steps

1. Navigate to Settings > Objects > Opportunities
2. Locate the "Allow Multiple Opportunity" toggle at the top of settings
3. Switch the toggle to "ON"
4. Save your changes

Example Scenario

A real estate agent manages contact "John Doe" with two property opportunities: "1 Madison Avenue" and "2 Nice Street." A workflow triggers on opportunity updates and sends reminder SMS messages.

With toggle OFF: Only the most recently updated opportunity triggers actions; subsequent updates skip remaining workflow actions.

With toggle ON: Each opportunity triggers its own complete workflow execution, so "both the opportunities will co-exist in the system."