Content precedes design. Design in the absence of content is not design, it's decoration. — Jeff Zeldman
Product & UX writing
Web3 onboarding: writing a first minute that new users actually finish
Content systems & strategy
Fixing a $4M content crisis: a strategic UX writing case study
Conversation design
Crafting human-centered banking conversations: a conversation design case study
Solflare Packs: writing trust into a first-of-its-kind wallet feature
Engineering a content system: a case study
Kairos: vibecoding a time tracker, and the discipline of noticing
Fieldnote: vibecoding a UX research tool
Annual report for an industrial real estate developer
Sales brochure for a premium real estate project
UX writing for a financial market predictions app and website
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Words are only half the story. For eight years, I've helped banks, fintechs and crypto products say hard things simply — with roots in poetry and linguistics. Meet the person behind the words: Who is Boris?
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