Nava Benefits for Slack gives employees instant, personalized answers to their benefits questions directly in Slack.

Instead of digging through plan documents or waiting for a response from HR, employees can ask questions in plain language and get accurate, grounded answers based on their actual elections, plan details, and coverage.

This app uses AI to generate responses. AI-generated answers may not always be accurate and should be verified, especially for important benefits decisions.

How it works

1. Install the app to your workspace
   1. Sign in to Nava HQ and click the Add to Slack button
2. Ask a question in a direct message with the Nava Benefits bot
3. Get a personalized answer based on your actual benefits elections and plan details

The app identifies you by your Slack email and pulls your specific benefits information to give you a tailored response. Questions you can ask include:

• What's my medical deductible?
• Which dental plans am I enrolled in?
• Can you help me find a dermatologist near me?
• What does my vision plan cover?

When the AI assistant can't fully answer your question, you can escalate to a Nava benefits advocate with one click.

Who can use this app

Nava Benefits for Slack is available to employees at companies that use Nava Benefits as their benefits broker. Your HR team will install the app and make it available in your workspace.

Support

For help with the Nava Benefits Slack app, contact us at [email protected]. We respond within 2 business days.

Privacy

Your privacy matters. The Nava Benefits Slack app only accesses benefits data for identified employees at Nava customer organizations. We do not store Slack message content beyond what is needed to generate a response.

Read our full privacy notice: Nava Benefits Privacy Notice