Effective Date: June 25, 2026 Last Updated: June 25, 2026

Puffsnstuff ("we," "us," or "our") operates the Puffsnstuff mobile application (the "App"). This Privacy Policy explains how we collect, use, disclose, store, and protect your personal information when you download, access, or use the App.

By using the App, you agree to this Privacy Policy. If you do not agree, please do not use the App.

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1. WHO WE ARE ────────────────────────────────────────

Puffsnstuff is the operator of the App and the data controller responsible for your personal information, except where we use third-party service providers to process data on our behalf.

For privacy-related questions or requests, contact us at:

Puffsnstuff Email: [email protected]

──────────────────────────────────────── 2. SCOPE OF THIS POLICY ────────────────────────────────────────

This Privacy Policy applies to:

• The Puffsnstuff mobile application (iOS and Android) • Related ordering, account, and loyalty services accessed through the App • Communications between you and us regarding the App

This policy is intentionally broad and covers current features as well as future updates, integrations, and service providers. We may update this policy when our services change. The "Last Updated" date at the top indicates when changes were made.

This policy does not apply to third-party websites, apps, or services that may be linked from the App. Those services have their own privacy policies.

──────────────────────────────────────── 3. INFORMATION WE COLLECT ────────────────────────────────────────

We collect information depending on how you use the App. Not all categories apply to every user.

3.1 Information You Provide Directly

• Phone number — required for account creation and SMS/OTP verification • Full name — for your profile and order identification • Email address — optional, if you choose to add it to your profile • Order information — products, customizations, quantities, prices, and special instructions • Pickup details — selected pickup location and pickup time • Loyalty activity — promo codes, rewards, gifts, and PuffPoints you choose to redeem • Favorites — products you save as favorites • Communications — messages, feedback, or support requests you send to us

3.2 Account, Profile, and Loyalty Information

• User account ID and authentication data • Profile settings and preferences (such as language preference) • PuffPoints balance and points transaction history • Spin wheel activity and prize history • Stamp card progress and reward history • Rewards, vouchers, and gifts earned or redeemed • Order history and order status

3.3 Automatically Collected Information