Persona 1: Ritika Sharma – Aspiring Online Tutor

👤 Bio

• Age: 26
• Location: Lucknow
• Background: B.Sc. in Physics, worked at a local coaching institute
• Tech Comfort: Intermediate (Zoom, WhatsApp, basic Google Sheets)
• Availability: 4–5 hours/day
• Income Goal: ₹15,000/month from part-time tutoring

🎯 Goals

• Wants to earn a stable side income from home
• Hopes to teach serious, well-behaved students
• Desires a reliable platform that ensures on-time payments

😓 Frustrations

• Tired of bargaining with parents for payments
• Doesn't want to handle operational hassles like demo calls and attendance
• Feels platforms like UrbanPro are too unstructured and competitive

🧠 Behavior Traits

• Willing to follow rules if payout is transparent
• Needs strong onboarding and AI tools to assist (e.g., scheduling, reports)
• Doesn’t want to deal with parents directly