Privacy Notice for Travelers
About this privacy notice
We are Ari Rewards Inc., and this privacy notice is intended for travelers using or considering using our products and services.
You place your trust in us by using Ari Rewards Inc. services, and we value that trust.
This privacy notice describes how we collect and otherwise process your personal data when you visit our websites, use our mobile apps or buy a travel-related product or service through us. Among other things, it tells you what rights you have in relation to your personal data and how you can contact us.
Ari Rewards Inc. offers online travel-related services through its own websites and mobile apps as well as through third-party channels, for example, partners’ websites.
This privacy notice applies to any kind of traveler information Ari Rewards Inc. processes through all of our services. It isn't the only privacy notice Ari Rewards Inc. maintains to inform you about our processing of personal data. A similar privacy notice is available for Ari Rewards Inc. business partners.
Ari Rewards Inc. amends its privacy notices from time to time and recommends that you visit this notice occasionally to stay informed. If Ari Rewards Inc. makes updates to a privacy notice that could significantly impact persons, it will take steps to inform these persons about such changes before they go into effect.
Terms we may use in our privacy notices
Throughout our privacy notices, Ari Rewards Inc. uses particular terms that have a specific meaning in the context of these notices, and the services Ari Rewards Inc. offers. These specific terms are described here.
| Term | Meaning |
|---|---|
| Ari Rewards Inc.: | When we refer to “we,” “us,” or “our,” we mean Ari Rewards Inc. group entities and other Ari Rewards Inc. companies as described in the section ‘On our Company’. |
| KW Kreative LLC | This is the sister company of Ari Rewards Inc. It is also an authorized company to utilize and interact with customer data. |
| Platform | Any websites, mobile apps, or other technologies that we provide in order to interact with travelers and other parties for travel-related services. |
| Strategic partner | A company (such as an airline, a bank, or a phone manufacturer) with whom we contract and collaborate to expand reservation opportunities. Through these partnerships, travelers can conveniently book their trip at various touchpoints beyond our direct channels of Ari Rewards Inc. websites and mobile apps. |
| Traveler | Anyone who uses or is considering using any of our travel products and services, whether for themselves or for others, through our platform. |
| Trip | One or more travel products and services a traveler can select to obtain from one or more trip providers via our platform. |
| Trip provider | The third-party provider of an accommodation (e.g. hotel, motel, apartment, bed & breakfast, etc.), an attraction (e.g. amusement park, museum, sightseeing tour, etc.), transportation (e.g. plane, ground transportation including private cars, public transit, car rental, train, coach tour and related transfers) and any other travel or related product (e.g. insurance) or service as from time to time available on the platform for a trip reservation. |
| Trip service | The online reservation, order, purchase, and payment services as offered, enabled, and supported by Ari Rewards Inc. for trip providers on the platform. |
| Trip reservation | The online reservation, order, purchase, or payment in connection with a trip. |
Personal data we collect and process
Personal data you give to us
When you make a trip reservation, you are asked for your name and email address. Depending on the nature of the trip reservation, we may also need to ask for your home address, phone number, payment info, date of birth, current location (in the case of on-demand services), whether you’re traveling for work purposes, the names and dates of birth of the people traveling with you, and any preferences you might have for your trip (e.g. dietary or accessibility requirements). For reservations for flights and certain attractions, we may be required to collect additional information from you including your and your co-travelers’ passport or national ID information. This may also be necessary for online check-in.
When you contact our customer service team, contact your trip provider through our platform, or reach out to us by telephone or through social media, we also collect information from you through these channels including your name, metadata such as, for calls, where you called from, and the date and length of the call.
When you search using our platform for possible trip reservations, you can select to save specific trip items in a list that we’ll store for you. During or after your trip, we may also invite you to submit reviews that can inform others about the experiences you had on your trip. When you submit reviews on the platform, we collect information you’ve included along with your first name or display name and avatar (if you choose one).
There are other circumstances where you may provide us with personal data. For example, if you’re using our platform from your mobile device, you can decide to allow Ari Rewards Inc. to use your current location or grant us access to other details. This helps us give you the best possible service and experience.
Personal data you give us about others
It may be that you use our platform to make a trip reservation on behalf of, or that involves, other travelers. In this case, you may be required to provide some details about these persons as part of the trip reservation. If you have a Ari Rewards Inc. for Business account, you can keep an address book there to make it easier to plan and manage business travel arrangements for others.