Quicken Loans

Effective Date: May 29, 2026 Last Updated: May 29, 2026

Introduction

Quicken Loans ("we," "our," or "us") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy has been prepared to inform you — our users, visitors, and prospective clients — about how we collect, use, store, share, and protect your personal information when you access or use the Quicken Loans mobile application and any related digital services (collectively, the "Application" or "Service").

We believe that privacy is a fundamental right, and we have designed this policy to be transparent, thorough, and easy to understand. By using our Application, you agree to the practices described in this Privacy Policy. If you do not agree with the terms set out in this document, please discontinue your use of our Application.

This Privacy Policy applies to information we collect through our Application, as well as through any related interactions you have with us, whether by phone, online, or in writing. This document does not apply to information collected by third-party websites or services that may be linked to or accessible from our Application.

Please take a moment to read this Privacy Policy carefully. If you have any questions, concerns, or requests related to your personal information, please reach out to us using the contact details provided at the end of this document.

1. Information We Collect

When you use the Quicken Loans Application, we may collect the following categories of personal information:

1.1 Information You Provide Directly

We collect information that you voluntarily provide to us when you register for an account, complete forms, or otherwise interact with our Application. This includes:

• Full Name — your first name, middle name (if applicable), and last name, as provided during registration or account setup.
• Preferred Display Name — if you choose to provide a nickname or shortened version of your name for display within the Application.
• Username — a unique identifier you select to represent yourself within the platform.
• Account Credentials — such as your chosen password (stored in encrypted form) and security questions and answers used for account recovery.
• Communication Preferences — your stated preferences for how and when you would like to receive notifications and updates from us.
• User-Generated Content — any comments, notes, feedback, or other content you voluntarily submit through the Application.

1.2 Information We Collect Automatically