Last Updated: April 1, 2026Effective Date: April 1, 2026
Welcome to use products and services of AI Health Care Guide.
Services of AI Health Care Guide are owned and operated by Hefei Jinniangu Technology Co., Ltd. (hereinafter referred to as "we"). We attach great importance to your data security and personal privacy. Please read this Privacy Policy carefully before using our products and services to understand our rules for collecting, using, storing, disclosing and otherwise processing your personal information. Please confirm full understanding and consent prior to using our services.
AI Health Care Guide commits to protecting users’ personal privacy. To deliver accurate and secure services, we process your personal information in accordance with this Privacy Policy. Unless otherwise required by applicable laws and regulations or specified herein, we will not disclose your personal information to third parties for purposes inconsistent with this Policy without your consent. When you enable specific features including third-party SDKs or third-party AI model services, we may share relevant information with corresponding third parties or allow such third parties to process your data only to the minimum extent necessary to implement such functions, subject to this Policy and relevant supplementary descriptions. We may revise this Policy from time to time and notify users via in-app alerts after updates; your continued use of our services constitutes your acceptance of the revised Privacy Policy.
Your use of AI Health Care Guide services signifies your full understanding and consent to our collection, usage, storage and sharing of your information as set forth herein. Should you have any questions, comments or suggestions regarding this Policy, please reach out via the contact information listed at the end of this document.
Personal information submitted actively Personal information refers to any data capable of identifying a natural person individually or combined with other information. We shall not collect your personal information without your explicit consent. You may provide relevant personal data during account registration or service usage as required by specific functions. For instance, you may submit your phone number or email address when registering a AI Health Care Guide account; you may also provide personal details while communicating with our customer support team.
Non-personal information submitted actively When operating AI Health Care Guide, we collect and store voice recordings and dialogue content generated during your usage to optimize product features and user experience. Texts, images and other content associated with AI chat, functional skills and saved documents may be processed by third-party AI service providers selected by you. Refer to Section 2 Third-Party Artificial Intelligence Services for details.
Log Data We may automatically gather information via Cookies or equivalent technologies and store such data on our server logs while you use our products and services. Collected content includes detailed usage statistics such as app launch time, usage duration and accessed pages, user habit analytics, device exceptions including app crashes and system activities, as well as IP addresses. Such data may be processed in anonymized or aggregated forms that cannot identify any specific individual.
Device Information When accessing our services via mobile devices, we request relevant system permissions including network, location, file access, Bluetooth, photo storage and camera privileges. With such authorizations enabled, we can obtain approximate device location, support device pairing, avatar modification and data synchronization. Collected device information includes but is not limited to brand, model, OS type & version, screen resolution & dimension, Bluetooth configuration, internet connectivity status, device storage capacity and installed application list. You may disable corresponding permissions via your device Settings, which may lead to partial service unavailability and termination of related data processing.
Location Data We may collect and process your geographic location through GPS, Wi-Fi or other positioning technologies.
To identify unique device IDs, prevent malicious programs, implement anti-cheating mechanisms, enhance service security and operational efficiency, we collect device identifiers including IMEI, MEID, Android ID (Android), IMSI, GUID, MAC address, IDFV, OAID, ODID and AAID (HarmonyOS & HarmonyOS NEXT), BSSID of connected Wi-Fi networks, installed application inventory and running process information.