Effective Date: August 9, 2026 Last Updated: August 9, 2026

1. Introduction

Welcome to PANDA Auto Service ("we," "our," "us," or the "App"). We are committed to protecting your privacy and handling your personal data with transparency and care. This Privacy Policy explains how we collect, use, store, share, and protect your information when you use our mobile application and related services.

By downloading, accessing, or using PANDA Auto Service, you agree to the practices described in this Privacy Policy. If you do not agree with any part of this policy, please do not use the App.

Data Controller: PANDA Auto Service Contact Email: [email protected] Address: Tashkent, Republic of Uzbekistan

2. Information We Collect

We collect the following categories of information:

2.1. Information You Provide Directly

• Account Information: phone number (required for registration), full name, date of birth (optional), profile photo (optional), email address (optional), preferred language.
• Vehicle Information: brand, model, year, color, license plate number, mileage, vehicle photo.
• Booking Information: selected service center, chosen services, scheduled date and time, notes, cancellation reasons.
• Payment-Related Information: invoice amount, transaction status. We do not collect or store your bank card details — all payments are processed directly by Payme (our licensed payment partner).
• Reviews and Feedback: ratings (1–5 stars) and optional comments about service centers.
• Support Communications: any messages you send us via email or in-app channels.

2.2. Information Collected Automatically

• Device Information: device model, operating system version, app version, unique device identifiers, language settings.
• Usage Data: features used, screens viewed, time spent, actions taken within the App.
• Location Data: approximate or precise GPS location — only when you actively use location-based features (nearby service centers, SOS tow truck pickup). Location tracking stops when the App is closed.