Effective Date: August 25, 2026

Contact Email: [email protected]

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the mobile game application Gravi Hop (hereinafter referred to as the “Service”). This policy applies to all users, players, and visitors of our Service. By accessing or using Gravi Hop, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree with our policies, please do not use our Service.

1. Information We Collect

We collect two categories of information from users: Non-Personal Information and Personal Information, limited to what is necessary for the operation, optimization, and security of Gravi Hop.

1.1 Non-Personal Information

We automatically collect non-identifiable, anonymous data when you use our Service, which cannot be used to identify you individually. This information includes but is not limited to: device model, operating system version, game version, game progress, in-game operation records, gameplay duration, anonymous device identifiers, network type, and general regional usage data. This data is mainly used to analyze game operation status, optimize gameplay, fix bugs, and improve user experience.

1.2 Personal Information

We do not actively collect sensitive personal information such as your real name, ID number, phone number, residential address, precise location, payment information, or social account passwords. We may only collect limited personal data that you voluntarily provide, including:

• Contact information (email address) when you submit feedback, consultation, or support requests via our official contact channel;
• Public content you voluntarily submit in game comments, feedback areas or official community interactions.

2. How We Use Your Information

All collected information is used for legitimate, necessary purposes only, and we will not use your data for any illegal or unauthorized purposes. The main usage scenarios are as follows:

• To provide, maintain, and stabilize the normal operation of the Gravi Hop game service;
• To optimize game gameplay, interface design, and operating experience based on anonymous user behavior data;
• To repair technical faults, fix bugs, and ensure the security and stability of the Service;
• To respond to your user feedback, consultation, and service requests, and provide after-sales support;
• To push necessary game update notifications, service announcements, and functional reminder messages;
• To comply with applicable laws, regulations, and regulatory requirements.

3. Information Disclosure and Sharing