Effective Date: August 05, 2026

Contact Email: [email protected]

1. Introduction

This Privacy Policy explains how we collect, use, store, disclose, and protect your personal and non-personal information when you access and use our mobile game Neon Drone Rush – 3D (hereinafter referred to as the “Game” or “Service”).

This policy applies to all users, including casual players, registered users, and visitors who interact with our Service on iOS, Android, and all authorized third-party distribution platforms. By downloading, installing, or using the Game, you acknowledge that you have read, understood, and agreed to be bound by this Privacy Policy. If you do not agree with our practices, please do not use our Service.

2. Data Controller

We are the data controller responsible for your information collected through the Game. For all privacy-related inquiries, requests, or complaints, please contact us via the email address listed above.

3. Information We Collect

We collect two categories of information from users: information you voluntarily provide and information automatically collected when you use the Service.

3.1 Voluntarily Provided Information

We may collect information that you actively submit when using specific features of the Game:

• Support & Feedback Data: When you contact our customer support, submit feedback, or report bugs, we collect your submitted messages, contact details (if provided), and related game issue descriptions.
• In-Game Purchase Data: If you complete in-app purchases, we receive transaction confirmation data from app store platforms, including purchase records, transaction IDs, and consumed virtual items. We do not collect or store your full payment card or financial account credentials.

3.2 Automatically Collected Information

When you launch and play the Game, we automatically collect technical and usage data to maintain service stability and optimize user experience:

• Device Information: Device model, operating system version, device unique identifiers (anonymized where required), screen resolution, and device region settings.
• Game Usage Data: Game play duration, level progress, in-game operation records, feature usage frequency, crash logs, and performance diagnostic data.
• Network & Access Data: General network connection type, service access time stamps, and anonymous traffic data.

4. How We Use Your Information

We only use your collected information for legitimate, service-related purposes, including: