Last Updated: August 05, 2026

Contact Email: [email protected]

This Privacy Policy explains how we collect, use, store, disclose, and protect your personal information when you play our mobile game Neon Smiley Dash (hereinafter referred to as the “Game”) and use our related services. This policy applies to all users of the Game, including visitors, registered users, and players. By accessing and using Neon Smiley Dash, you acknowledge that you have read, understood, and agree to be bound by the terms of this Privacy Policy. If you do not agree with this policy, please do not use our Game and services.

1. Information We Collect

We only collect necessary information to ensure the normal operation of the Game, optimize user experience, and provide technical support. The information we collect is divided into automatically collected technical information and voluntarily provided user information.

1.1 Automatically Collected Information

When you launch and use Neon Smiley Dash, our system will automatically collect non-identifiable and technical information from your device, which does not involve your real personal identity. This information includes but is not limited to: device model, mobile operating system version, device unique identifier (anonymous), game login time, game operation records, level progress, game crash logs, network type, and IP address (anonymous processed).

1.2 Voluntarily Provided Information

We do not require you to register an account or provide personal information to use the basic functions of the Game. If you actively contact us through the reserved email to feedback problems, put forward suggestions, or apply for customer service support, we will collect the email address you provide and the content of your feedback message voluntarily submitted by you.

1.3 Information We Do Not Collect

Neon Smiley Dash will not actively collect your real name, ID number, residential address, phone number, payment information, facial information, location information, and any other sensitive personal information without your explicit consent.

2. How We Use Your Information

All the information we collect is only used for the following legitimate purposes, and we will not use your information for any unauthorized commercial or illegal purposes:

• To maintain and optimize the normal operation of Neon Smiley Dash, repair game bugs, and fix technical failures;
• To record your game progress, save user game data, and ensure the continuity of your game experience;
• To analyze game operation data, optimize game gameplay, interface design and user service experience;
• To respond to your customer service consultations, problem feedback and improvement suggestions;
• To comply with applicable laws, regulations and regulatory requirements, and respond to legal procedures and official requests.

3. Information Storage and Protection

3.1 Information Storage