Effective Date: August 11, 2026

Contact Email: [email protected]

1. Introduction

This Privacy Policy applies to the mobile game Panda Volley (hereinafter referred to as the "Game"), operated and maintained by us. This policy explains how we collect, use, store, disclose and protect your personal information when you download, install and use our Game services, as well as your rights and choices regarding your personal data.

By accessing or using Panda Volley, you acknowledge that you have read, understood and agreed to the terms of this Privacy Policy. If you do not agree with any part of this policy, please do not use our Game services. This policy complies with mainstream global privacy laws including the General Data Protection Regulation (GDPR), California Consumer Privacy Act (CCPA) and other applicable local data protection laws.

2. Information We Collect

We only collect necessary information to provide, maintain and optimize our Game services. The information we collect is divided into automatically collected information and voluntarily provided information.

2.1 Information You Voluntarily Provide

When you use specific functions of the Game, you may actively provide us with relevant information, including but not limited to: your in-game nickname, avatar setting, game account related operation information, feedback content and contact information you submit when you contact our customer service.

2.2 Automatically Collected Information

When you run the Game on your device, we automatically collect technical data to ensure the normal operation of the game and optimize user experience, including but not limited to: device model, operating system version, device unique identifier, IP address, game login time, game operation records, game progress data, crash logs and network status information. We do not collect sensitive personal information such as your real name, ID number, location information, payment information without your explicit consent.

3. How We Use Your Information

We strictly use the collected information in accordance with this Privacy Policy and applicable laws, and the usage purposes are as follows:

• Service Provision & Maintenance: To provide you with normal game services, record your game progress, realize game data synchronization, and maintain the stable operation of the Game.
• User Experience Optimization: To analyze game operation data, optimize game functions, adjust game difficulty and content, and improve your gaming experience.
• Technical Support & Problem Solving: To identify and fix game crashes, bugs and technical failures, respond to your user feedback and customer service requests.
• Security Protection: To prevent cheating, fraud, illegal login and other risky behaviors, protect your game account security and maintain a fair and safe game environment.
• Legal Compliance: To comply with applicable laws, regulations and regulatory requirements, and respond to legal inquiries and investigations from competent authorities.

4. Information Sharing and Disclosure

We will never sell, rent or trade your personal information to any third parties for commercial purposes without your explicit consent. We may only disclose your information in the following legitimate scenarios: