Last Updated: September 09, 2026
Contact Email: [email protected]
1. Introduction
This Privacy Policy applies to the mobile and desktop game Sketchfall (hereinafter referred to as the “Game”), operated and maintained by the Sketchfall development team (hereinafter referred to as “we”, “us”, or “our”). This policy explains how we collect, use, store, disclose, and protect your personal information when you access and use our Game and related services, including all in-game features, customer support, and official community channels.
By downloading, installing, accessing, or playing Sketchfall, you acknowledge that you have read, understood, and agreed to the terms of this Privacy Policy. If you do not agree with our practices, please do not use our Game services. This policy complies with major global data protection regulations, including the General Data Protection Regulation (GDPR), California Consumer Privacy Act (CCPA), and other applicable regional privacy laws.
2. Information We Collect
We only collect necessary information to provide, maintain, and optimize our Game experience. The data we collect falls into two categories: information you voluntarily provide and information automatically collected during your use of the Game.
2.1 Information You Voluntarily Provide
- Account Information: If you register for a game account, connect third-party accounts (such as Google, Apple, or social media accounts), we may collect your username, account ID, profile avatar, and linked account basic information.
- Support & Communication Data: When you contact our customer support via the official email or submit feedback, bug reports, or service inquiries, we collect your contact information, inquiry content, and relevant game problem description information.
- In-Game Interactive Data: Content you post in in-game chat, comment areas, leaderboard displays, and other public interactive modules.
2.2 Automatically Collected Information
- Device Technical Data: We automatically collect basic device information when you run the Game, including device model, operating system version, device unique identifier (anonymous), network type, screen resolution, and device language settings.
- Game Usage Data: Game progress, login time, online duration, in-game operation records, level completion status, item usage records, and other gameplay behavioral data.
- Performance & Crash Data: Anonymous crash logs, game running error data, and performance monitoring data to help us fix bugs and optimize game operation stability.
- Advertising & Analytics Data: Anonymous traffic statistics, user activity data, and non-identifiable behavioral data for game operation analysis and optimized advertising delivery (where applicable).
3. How We Use Your Information
We strictly use your collected information for legitimate and specific purposes, and will not use your data for unauthorized purposes without your additional consent. The main usage purposes are as follows:
- Service Provision & Maintenance: To provide normal game service, maintain game account status, save your game progress, and ensure the stable operation of all game functions.
- User Experience Optimization: Analyze gameplay data and user habits to optimize game content, adjust game difficulty, improve product functions, and enhance overall gaming experience.