Welcome to the support page for Recall Car Safety Check.

Recall Car Safety Check helps users check vehicles for open safety recalls using a 17-character Vehicle Identification Number (VIN). The app allows users to view recall results, save checks, unlock a full report with a one-time purchase, download a PDF report, and send the report by email.

Contact Support

If you need help with the app, please contact us by email:

[email protected]

When contacting support, please include:

Please do not send sensitive personal information unless it is necessary to resolve your issue.

Common Questions

How do I check a vehicle?

Open the app, enter or scan a 17-character VIN, and tap the recall check button. The app will show available recall information for that vehicle.

Where can I find my VIN?

You can usually find the VIN on the driver’s side dashboard, driver’s side door jamb sticker, vehicle registration documents, insurance documents, or title documents.

What does “Recall Found” mean?

“Recall Found” means the app found recall information connected to the entered VIN or vehicle data. You should contact the vehicle manufacturer, an authorized dealer, or an official recall source to confirm the recall and repair options.

Is the recall repair free?