Overview

This Scalendo Support article explains how to eliminate tags from multiple contacts simultaneously using the bulk action feature. The process helps maintain organized contact records and clean up outdated segmentation.

Main Sections

What is Removing Tags from Multiple Contacts

"Removing tags in bulk allows you to clean up or reorganize contact data quickly." This functionality is particularly useful when updating contact segmentation, ending campaigns, or eliminating irrelevant labels from your CRM system.

Key Benefits

The article identifies five primary advantages:

• Time savings through batch operations
• Elimination of outdated tags affecting automations
• Maintenance of organized tagging structures
• Reduction of confusion from overlapping labels
• Support for accurate reporting through valid groupings

Step-by-Step Process

The workflow involves:

1. Access Contacts Tab - Navigate from the dashboard's left menu
2. Select Multiple Contacts - Use checkboxes to choose individual records or filtered groups
3. Click Remove Tags Icon - Access the bulk action panel from the top action bar
4. Enter Action Name - Identify the operation for future reference in the Bulk Actions dashboard
5. Choose Removal Method - Either check "Remove all tags" or select specific tags from a dropdown
6. Confirm Action - Click Remove Tags to begin processing