This page compiles questions submitted by potential applicants regarding the Information and Communications Technology Council’s (ICTC)’s Corporate Website Design, Build, & Launch Request for Proposals (RFP), along with ICTC's official responses.
<aside> ⚠️
Important Notice
All questions regarding this RFP must be directed to the designated contact listed within the specific RFP:
All responses will be publicly posted on this page for all applicants. Applicants are encouraged to revisit this page after the Q&A submission cut-off date and before their final RFP submission.
Contact with other ICTC employees, contractors, evaluation committee members, Board members, or other representatives outside of the designated contact listed in the RFP may result in disqualification.
</aside>
| Applicable RFP Dates for Q&A | |
|---|---|
| RFP Open Date | October 23, 2026 |
| Q&A Submission Cut-off | November 6, 2026, 12:00 PM ET |
| RFP Close Date & Time | November 13th, 2026, 11:59 PM ET |
Questions and responses will be posted here as they are received and will remain anonymous.
Date Posted: Oct 27, 2026 Which email address should receive proposals and questions? Response: [email protected], as per Addendum 1, “Submission Requirements,” p. 1.
Date Posted: Oct 27, 2026 Are three client references required with the initial proposal? Response: Yes, including contact details, as per Addendum 1, “Submission Requirements,” p. 1.
Date Posted: Oct 28, 2026 Is proof of insurance required with the proposal or only at contract award? Response: Include a certificate of insurance or coverage summary with the proposal, showing coverage types and limits. Identify any gaps against the requirements and confirm they can be addressed before award. The successful vendor must provide official certificates confirming the required coverage before contract award.
Date Posted: Oct 28, 2026 What minimum cyber liability coverage is required? Response: The successful vendor must maintain Cyber Liability Insurance of (approximately) at least CAD $1 million, including breach response costs, network security liability and privacy liability, throughout the engagement. Professional Liability (Errors & Omissions) Insurance is also required in accordance with the RFP. Proponents must disclose coverage limits, applicable sublimits and whether defence costs reduce the available limits.
Date Posted: Oct 27, 2026 Should proponents consider earlier procurements, or does the current RFP provide all necessary information for scoping? Response: Proponents should scope their proposals using only the current RFP and Addendum 1.
Date Posted: Oct 27, 2026 What is the correct contract end date? Response: November 30, 2027, as per Addendum 1, “Terms & Conditions,” p. 1.
Date Posted: Oct 27, 2026 When does the 90-day support period begin? Response: On ICTC’s written confirmation of production launch, as per Addendum 1, “Terms & Conditions,” p. 1.
Date Posted: Oct 27, 2026 What are the design, build and launch milestones? Response: Design and initial build by March 31, 2027; soft launch in July–August 2027, as per RFP, “Objectives,” p. 2.
Date Posted: Oct 27, 2026 Must all work, including launch and post-launch support, be invoiced by March 31, 2027? What payment schedule applies? Response: Yes. Delivery milestones remain unchanged; payment timing is governed by the contract, as per Addendum 1, “Scheduling of invoicing vs work performed,” p. 3.
Date Posted: Oct 27, 2026 Must the required 90-day support period be included in the project price? Response: Yes, as per RFP, “CMS Architecture,” p. 4, and Addendum 1, “Budget,” p. 1, and “Risk Mitigation including Security and Privacy Scoring,” p. 4.
Date Posted: Oct 27, 2026 Are ongoing hosting, software licences, AI usage and other third-party costs excluded from the $200,000 maximum budget? Response: No. These costs must be included within the $200,000 budget for the contract period. See also the question below on estimates for ongoing third-party costs.