| Plumbing |
Major Plumbing Clogs |
Local Drain Clogs, toilets, sinks, tubs, showers, floor drains |
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Leaks from water/drain piping |
Clogged Garbage disposal |
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Tenant damaged fixture |
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Replacing whole house water filters |
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| Pests |
Roaches, Bed Bugs, etc. (at Multi Family ONLY if more than 1 unit affected) |
Roaches, Bed Bugs, etc. (at Single |
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Rodents (Mice, rats) |
Fleas, Ants, Flies, etc. |
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Wildlife (Squirrels, Racoons, etc.) |
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| General |
Heat/Cold caused window glass breakage (rare) |
Loose toilet seat, door knob, etc. |
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Water intrusion (roof, windows, basement wall, etc.) |
Mildew, mold on bathroom walls, ceiling |
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Checking and replacing detector batteries |
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Keeping detectors up and installed |
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Glass breakage |
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Screen damage |
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Testing sump pumps regularly |
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Un-needed (False) Maintenance Request (No Issue Found) |
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Ensuring the heat is on and working in winter at minimum of 62 degrees |
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| Electrical |
Bad light fixture or ceiling fan fixture |
Replacing blown bulbs |
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Fixing a broken hvac system |
Resetting breakers in the house breaker panel |
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Resetting GFCI outlets |
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Resetting garbage disposal overheat red button |
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| Appliances |
Broken or non-working owner provided appliance |
Tenant caused appliance damage |
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Supplying and/or Changing the Furnace Filter |
Damage with tenant supplied appliances |
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Replacing Refrigerator water filters |
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Replacing Over-the-Range Filters |
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Replacing humidifier/dehumidifier filters |
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| Exterior |
Mailbox damaged |
Damage caused by leaving windows open or unlocked |
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Mowing at multifamily properties |
Lockouts |
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Mowing at single family properties |
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Snow removal at all properties |
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Cleaning of house exterior surfaces at single family properties |
| Lights |
Only when Vacant |
All bulbs, including security light bulbs. |