As an Executive Assistant and Operations professional with 8+ years of experience, I combine hands-on executive support with the operational discipline to run a business function end-to-end. I currently manage a monthly investment process for 200+ clients and have supported a CEO across three companies simultaneously. I protect focus time, manage complex priorities, and handle confidential and sensitive information with absolute discretion—from board-level communications and cross-jurisdiction compliance documentation to financial and estate planning records.

I work strategically by anticipating risks before they escalate, building operational rhythms—SOPs, workflows, reporting systems, and automation—that scale beyond me, and keeping cross-functional stakeholders aligned so decisions move forward even when I’m not in the room. This includes leading a payment systems migration for 60+ clients with zero disruption and coordinating cross-border compliance across 10 target jurisdictions, completing setup in six.

The result: leaders and teams who can hand me ambiguity and trust it will become a well-documented, confidential, and functioning process.

Rita_Ouma_Operations Manager Resume.pdf

Rita_Ouma_ Operations & Project Management Portfolio.pdf

https://drive.google.com/file/d/1W6tLcn1KF4UIWvBijT5sYuyLYC_s3SNA/view?usp=drive_link