Welcome to the Rosy Support page. We’re here to help you get the most out of your budgeting experience.

How Can We Help You?

1. Contact Support

If you need help with anything related to Rosy, please email us at:

**s[email protected]**

We usually reply within 24–48 hours.

When contacting us, please include:

• Your device type (iPhone model)
• iOS version
• A clear description of the issue
• Screenshots (if possible)

2. Frequently Asked Questions

Is my financial data stored in the cloud? No. All your data (transactions, budgets, goals, and subscriptions) is stored locally on your device only. We do not have access to your data.

How do I cancel my Rosy Pro subscription? You can manage or cancel your subscription directly through your Apple ID:

1. Open Settings on your iPhone
2. Tap your name at the top
3. Tap Subscriptions
4. Select Rosy and cancel

Can I export my data? Yes. Go to the Profile tab → tap Export Data. You can export your transactions as CSV.

I accidentally deleted some data. Can you recover it? Unfortunately, because your data is stored only on your device, we cannot recover deleted data. We recommend regularly exporting your data as a backup.