Last Updated: July 31, 2026

Thank you for using RunPlayer.

RunPlayer helps you track your runs and compare your running performance with the music you listened to during each workout.

Contact Support

For questions, technical issues, feedback, or feature requests, contact:

Email: [email protected]

When contacting support, please include:

• A description of the issue
• Your iPhone model
• Your iOS version
• The RunPlayer app version
• The steps that caused the issue
• Screenshots, when helpful

Please do not include sensitive health information, passwords, Apple ID credentials, or other confidential information in your support email.

Common Issues

RunPlayer Is Not Recording My Route

Make sure location access is enabled: