The article explains how to create and save reusable messaging templates. Now you can easily create and save templates, eliminating the need to repeatedly write the same emails or SMS.
Users can access SMS templates by navigating to the conversations menu on their subaccount, then selecting the Templates option where they can create, edit, or delete your templates.
Email templates are found under the marketing section of a subaccount. Users can access the Templates area to manage email templates and also handle SMS templates from this location.
The templates have broad utility across the platform. Users can use your SMS templates (snippets) in conversations, triggers, campaigns, and workflows.
This feature enables consistent messaging by allowing users to save customizable message templates for reuse across multiple communication channels and automation tools within the Scalendo platform.