Purpose

Use Lumian to find FBA inventory Amazon lost in inbound shipments, check what’s already been reimbursed, and get claims drafted for your approval.

Best for: Amazon sellers, brand owners, and agency account managers

Time required: About 5 minutes for setup and the first run, then about 10 minutes per review cycle

Outcome: A list of eligible claims with dollar values, plus a tracker of claims found, filed, and recovered

Requirements: An Amazon.com (US) seller account. Lumian currently supports US only.

Key principle: You review every claim before anything is filed.

Try it free on your Amazon account

Why This Matters

• Amazon loses and damages inventory.
• Amazon only reimburses what gets claimed, and only inside a time window.
• Reconciling every inbound shipment by hand takes hours, so most sellers never do it and the money sits there.

Part 1: Connect and Run Your First Agent

Step 1

Step 1: Sign in with Amazon

• Sign in through Amazon’s official API connection. It takes one click.
• Approve the access request in Seller Central.
• The free plan needs no credit card.