Welcome to the Inside Support Center! If you encounter any bugs, have billing issues, or want to suggest new features for our cozy pixel kitchen adventure, we are here to help.
For the fastest resolution, please contact us directly via email. We typically respond within 24-48 business hours.
Tip: When emailing us about a bug, please include your device model (e.g., iPhone 15 Pro) and iOS version to help us resolve it faster.
You can easily manage your subscription by going to the App Settings ⚙️ and tapping “Manage Subscription”, or directly via your iPhone Settings -> Apple ID -> Subscriptions.
Our Vision AI is constantly training! Try moving to a well-lit area or removing shiny wrappers. If it still fails, you can quickly tap the “Edit” button to manually complete the ingredient info.
“Inside” securely stores your data locally on your device using Apple’s SwiftData framework. Currently, data syncs locally and is backed up whenever you do a full iPhone backup to iCloud or your computer. (Note: Real-time multi-device cloud sync is a planned feature for a future update!)