Overview

This support document outlines pricing for the Scalendo Phone system, which mirrors Twilio's rates. All prices are in USD.

Key Pricing Categories

Phone Numbers (Monthly)

• Local Numbers: "$1.15 / month"
• Toll-Free Numbers: "$2.15 / month"

SMS Messaging

The platform charges per segment: "$0.00747" for both inbound and outbound in US/Canada (includes 10% discount). Select countries have higher rates, such as Nepal at $0.3022 outbound.

MMS Messaging

Outbound costs "$0.0220" per segment in US/Canada, while inbound varies by number type ($0.0165 for local, $0.0200 for toll-free).

Voice Calls

Outbound calls total "$0.0166 per minute" ($0.0126 carrier + $0.004 client minutes). Inbound calls cost "$0.01165 per minute" when answered on web/mobile, or "$0.02" if forwarded to a US number.

Additional Services

• Number Intelligence bundle: $0.005-$0.01 per operation
• Call Recording: "$0.0025 per minute"
• Call Transcription: "$0.024 per minute"
• A2P Campaign Registration: $24.50-$71.91 one-time, plus $11.03 monthly

Carrier Fees

Pass-through charges apply per message based on recipient carrier, ranging from $0.003-$0.01 depending on service type and provider.

Important Notes