Welcome to the ScanSecure support page. We're here to help you get the most out of your app experience.
ScanSecure helps you detect hidden devices using Bluetooth, Infrared (IR), EMF, and Wi-Fi scanning. It’s designed to protect your privacy in homes, rentals, hotels, and shared spaces.
Q: Does ScanSecure detect all hidden cameras or trackers?
A: ScanSecure offers tools to assist with detection, but cannot guarantee 100% identification of all devices. It is designed to be a helpful layer of protection.
Q: Is an internet connection required?
A: No. All scans can run offline except for Wi-Fi device checks, which require local network access.
Q: Why does the app request Bluetooth and location permissions?
A: Bluetooth and location are needed to detect nearby trackers and devices — this is required by iOS to perform accurate scans.
Please email us at [email protected]
We typically respond within 24 hours.