[Seller] Payout Settlement and Release Rules (Initial Payout / Remaining Payout)

This article applies to all GamsGo sellers. It explains how payouts enter settlement after an Order is completed, the release milestones and factors affecting the two-stage initial payout and remaining payout, how Issues and chargebacks are handled, and common questions. For withdrawal steps, methods, and fees, see [Seller] How to Withdraw Funds. For commission and fee structures, see [Seller] Seller Commission and Platform Fees.

1. Key Concepts

Pending Settlement: After an Order is completed—either when the Buyer confirms delivery or the system automatically confirms completion—the Amount due to the seller after commissions and related fees have been deducted. This Amount is not yet withdrawable.
Initial payout: The portion of the pending settlement Amount that is released first.
Remaining payout: The remaining portion, released at a later milestone.
Withdrawable Amount: The released balance available for withdrawal.
Duration-based pricing: Pricing based on the subscription or service duration, such as Netflix Premium and YouTube Premium.

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Each Order is released in only two stages—the "initial payout + remaining payout." There is no third settlement payment. Release of the initial payout does not mean the Order is no longer subject to Issue obligations.

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2. Settlement Methods for Two Offer Categories

Offer Type	Typical Category	Initial Payout Release Milestone	Remaining Payout Release Milestone
With a Warranty Period (duration-based pricing)	Digital Subscription, etc.	End of the Warranty Period	End of the Full Service Period
With a Warranty Period (not duration-based)	Game Accounts, Game Items, and Game Coins	A fixed number of days after the Warranty Period ends (see below)	A fixed number of days after the Order is confirmed as completed (later than the initial payout)
Without a Warranty Period (one-time delivery)	Top Ups and Gift Cards	A fixed number of days after the Order is confirmed as completed (see below)	A fixed number of days after the Order is confirmed as completed (later than the initial payout)

These two broad Offer categories share the seller-level and risk-control mechanisms, but their release milestones and initial/remaining payout ratios are independent of each other.

3. Offers with a Warranty Period

The release milestones in Sections 3.1–3.3 apply to duration-based subscriptions. Offers with a Warranty Period but no service duration follow the separate milestones described in Section 3.4.

3.1 Release Milestones

Initial payout: Released when the Order's Warranty Period ends. No additional fixed number of days is added after this milestone is reached.
Remaining payout: Released when the Offer's Full Service Period ends. For example, for a one-month subscription, the Full Service Period is one month.

For the minimum Warranty Period corresponding to each duration, see [Seller] After-Sales Support and Platform Dispute Resolution Rules.

3.2 Initial/Remaining Payout Ratio

The initial payout ratio is approximately one-third to two-thirds, and the remaining payout is the balance. Together, they always equal 100%.
The exact ratio depends on the seller level and the account's current unfulfilled exposure—the Amount already released for services that have not yet been fully provided. A higher level and lower exposure result in a higher initial payout ratio.