Overview

Scalendo enables synchronization of external calendars (Google, Office 365, Outlook.com) to maintain availability accuracy and prevent double-bookings. The system uses three distinct calendar types: Connected Calendars (authorization), Linked Calendars (event importing), and Conflict Calendars (availability blocking).

When to Use Connected, Linked & Conflict Calendars

• Connected Calendars: Grant Scalendo permission to read and optionally write events from external calendar accounts
• Linked Calendars: Import events and availability into Scalendo to display true busy times
• Conflict Calendars: Mark connected calendars as blockers to automatically make overlapping Scalendo booking slots unavailable

Prerequisites

• User Role: Admin or Manager access in the sub-account
• External Calendar Account: Active Google Calendar, Office 365, or Outlook.com login credentials

Setting up the Linked Calendar

Step 1: Access the Connections Tab

Navigate to Settings → Calendars, then click the Connections tab.

Step 2: Add a Calendar

1. Under Connected Calendars, click + Add New
2. Select your provider: Google, Outlook, iCloud, or Calendly Calendar
3. Sign in and grant Scalendo permission to read events (and write if syncing bookings back)
4. Once successful, your email will appear with its provider icon

Alert: If you see a red banner indicating a broken integration, click Reconnect to reauthorize Scalendo. If the third-party calendar was deleted, click Fix This to review deleted calendar instances.

Step 3: Configure Your Linked Calendar

1. In the Calendar Configuration section under Linked Calendar, click Add