Overview

This guide enables you to configure Email, Phone, and SMS capabilities within Scalendo for unified communication management. Once set up, you can send authenticated emails, make/forward calls, and conduct individual or bulk SMS campaigns from the Contacts tab.

Setup Email

Configuring a dedicated email domain improves inbox placement, deliverability, and sender reputation.

1. Navigate to Settings → Email Services
2. Click Dedicated Domain and IP
3. Click Add Domain
4. Enter your subdomain (e.g., mail.mydomain.com) and select Add & Verify
5. Follow DNS record instructions from your registrar
6. Click Verify Records after updates are complete
7. Click the 3-dot menu → Set Headers
8. Enter your From Name and From Email, then click Save

Your email setup is now complete and ready for verified sending.

Setup Phone

Adding a phone number enables direct calls within Scalendo.

1. Go to Settings → Phone System and click Add Number → Add Phone Number
2. Filter numbers by Country or Area Code
3. Choose your preferred number