Overview
A live chat widget enhances website engagement by providing instant answers to visitors' questions, boosting their satisfaction, and converting them into loyal leads.
Create Live Chat Widget
Steps to set up a widget:
- Navigate to Sites > Chat Widget
- Click New and select from: All-in-one chat, SMS/Email chat, Live chat, or WhatsApp
- Choose Live Chat
- Customize styling to match your brand
- Click Save
- Select Get Code > Copy to obtain the embed code
Deploy via Embed Code
For users comfortable with code:
- Navigate to Sites > Websites OR Sites > Funnels
- Open desired site/funnel for editing
- Click the Tracking Code icon (
</>)
- Paste the chat widget code
- Click Save