Project Overview

Business: Soluna Skin Co. (fictional skincare brand)

Project: Inventory & Operations Action Plan

Purpose: Turn operational findings into prioritized actions with clear ownership, deadlines, and completion criteria.

Key Focus Areas

• Investigate inventory discrepancies.
• Verify shipping exceptions.
• Review customer support requests.
• Improve product data quality.
• Standardize inventory investigation procedures.

Portfolio Disclaimer: This is a self-created demonstration using fictional business scenarios and simulated data. It does not represent paid client work.

Action Tracker

How I Prioritize Issues.

I prioritize operational issues based on business impact, urgency, and the risk of customer or inventory errors.

1. Verify the evidence: Compare system records with physical counts, order details, and supporting documents.
2. Assess the risk: Identify potential overselling, shipping delays, customer impact, or financial loss.
3. Assign responsibility: Identify the role responsible for investigating or approving the next action.
4. Set clear completion criteria: Define what evidence is needed before a task can be marked resolved.
5. Document the outcome: Record the findings, decisions, approvals, and final status.